BOOKING POLICY
Please read the following terms and conditions carefully before booking any Pilates classes. By booking a class with us, you agree to be bound by these terms.
Gill wants you to enjoy and benefit from your session. The terms set out are to help you do this and safe guard the class. By attending the session / class, you will receive expert, experienced teaching from a fully qualified Pilates / Fitness Teacher.
1. General Terms
All bookings are subject to availability and can be made through our website (or direct)
By booking a class, you acknowledge and accept our terms and conditions.
We reserve the right to update or modify these terms at any time. Any changes will be posted on our website, and you will be notified if applicable.
2. Class Types and Fees
We offer the following types of classes:
Individual Sessions:
These are single, one-time Pilates sessions with a certified instructor.
Payment is due at the time of booking.
Cancellations must be made at least 24 hours in advance to avoid a full charge.
Any sessions cancelled within 24 hours will be charged in full.
Blocks of Classes (4-Session Blocks):
Blocks consist of 4 Pilates sessions that must be completed within 5 weeks.
Payments for blocks are made in full at the time of booking.
Sessions are non-transferable between individuals.
Cancellations must be made at least 24 hours in advance. Failure to cancel within this time frame will result in a charge for the session.
Unused sessions in a block are non-refundable.
1:1 Private Sessions:
These are tailored private Pilates sessions for individuals, focusing on personalized goals.
Payments for private sessions are due at the time of booking.
Cancellations must be made at least 24 hours in advance to avoid full charges.
Any private sessions cancelled within 24 hours will be charged in full.
Online Zoom Classes:
These classes are conducted via Zoom and are available to participants who have internet access.
Payment is due at the time of booking.
Cancellations must be made at least 12 hours in advance for a full refund.
If you fail to attend a Zoom class, no refunds or credits will be issued.
Payments
All studio classes, and online sessions can be paid in advance. Payments must be made before the class commences. Individual classes can be pay as you go, or can be purchased as a 4 week block booking at a discounted rate (must be used within 5 weeks). Payments must be made before session commences. Class sessions are non- refundable once booked, and are not transferable to another person.
Cancellations
If Gill has to cancel the class / session an alternative a class booking can be made for a later date. If this is not agreeable a full refund can be made.
When booking a class you agree to the following
I understand that my Instructor is a qualified and insured Pilates mat class instructor.
I understand that Gill (Balanced BodyFIT ) Pilates / Fitness is in no way responsible for the safekeeping of my personal belongings while I attend class.
I will tell the Instructor of anything painful/unusual I experience in the class and between classes.
I will stop doing the exercise if I need to, or follow the alternatives my instructor gives me.
I understand my instructor may offer me professional advice relating to my ability to exercise and she may consider it unprofessional to continue to teach me if I do not wish to follow that advice.
I will keep my instructor updated on any changes in my medical condition.
I understand that all exercise carries a risk and I voluntarily participate in Gill's ( Balanced BodyFIT ) Pilates/ Fitness classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Gill ( Balanced BodyFIT ) for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
If you are struggling with anything in your class, have any problems or concerns, do please let me know as soon as you can, and I will do my best to help.
Thank you for agreeing to the terms and conditions
